Support
Start with the shortest safe check.
EasyDPI lives in the menu bar. When reporting a problem, include the app/build version you use.
Quick troubleshooting
1. Open the panel
Select the EasyDPI icon in the menu bar. If the icon is hidden, open the app again to center the panel.
2. Check protection
Confirm the main switch is on and the status reads active. If macOS asks for permission, complete the Network Extension step in System Settings.
3. Try once more
Quit and reopen the affected app. If the problem remains, turn EasyDPI protection off and on once.
4. Share only safe details
The app/build version, macOS version, and visible error are enough. Do not send passwords, verification codes, private keys, or sensitive traffic content.
Contact
If it is still unresolved
Email directly from your mail app for reproducible technical problems. Messages are not collected through an automated form.
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